Featured case study · Black11 Escape Rooms · Galway
A real business. A clearer path to paid.
Black11 had acquisition, booking, payment and reporting tools. The work was to make the journey operate as one clearer revenue system.
Black11 · Galway, Ireland
Owner-reported July turnover · year on year
Just over €6k→Nearly €18k
July 2025Just over €6k
July 2026Nearly €18k
Approximate comparison based on the owner’s report.
Bookings and turnover grew month by month year-on-yearGoogle Ads ran consistentlyThe owner understood what he was paying for
What changed
The problem was not one tool.
Acquisition, booking, payment confirmation, behaviour and reporting were progressively treated as parts of the same commercial journey.
01AcquisitionAds and customer intent
02BookingThe customer journey
03PaymentConfirmed money received
04MeasurementBehaviour, attribution and reporting
The owner’s perspective
Results mattered. So did understanding why.
The Black11 owner reports that bookings and turnover increased month by month compared with the previous year. Google Ads ran consistently, and he understood what he was paying for.
He describes Patryk as focused on results, available to explain the work, and proactive about improving things that were already working.
Owner, Black11 Escape Rooms Paraphrased from the owner’s account.
Figures reported by Black11 owner. Measurement notes ↗
The owner described July 2025 turnover as just over €6,000 and July 2026 as nearly €18,000. The bars are an approximate visual comparison, not audited accounts. Several changes were introduced progressively, so this comparison does not isolate the effect of any one intervention or claim that Ecliptone alone caused the growth.
Practical work, not a stack of recommendations
Find. Fix. Build. Measure.
A recommendation is useful only if it leads to a better business outcome. The repair can be copy, workflow, booking logic, integration or code.
01 / FIND
Find the problem.
Follow the customer from first click to payment and identify where progress stops.
02 / FIX
Repair what matters.
Start with the smallest useful change capable of improving the journey.
03 / BUILD
Connect what’s missing.
Use an existing tool where it fits. Build an integration or small custom tool when the repair needs it.
04 / MEASURE
Check reality.
Measure against completed bookings, confirmed payments and revenue — then decide what comes next.
We do not sell software. We build software when software is the right repair.
Patryk · Founder, Ecliptone
One person. The whole picture.
You work with the person doing the repair.
I’m Patryk. I work across the customer journey and the systems underneath it — from acquisition to confirmed payment.
If an existing tool solves the problem, we use it. If something needs changing, we change it. And if the missing solution needs building, I can build it.
The goal is not more technology. The goal is a clearer path from demand to paid revenue.
Patryk
You don’t need all the answers
Just a useful place to begin.
Start with a short conversation. If a closer look would help, the diagnostic gives us an evidence-based starting point for a repair.
Start with a conversation
15-minute fit call
Free
A short conversation about what is happening in your business and whether there is a revenue problem worth investigating.
A fit check, not a free audit. We arrange a time by email.
